Policy

At Juvenile EG, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

When you visit our Site, we automatically collect certain information about your device and browsing behavior, including:

• Device Information: your web browser, IP address, time zone, and cookies installed on your device.

• Order Information: your name, billing address, shipping address, payment information (including credit or debit card numbers), email address, and phone number when you make a purchase.

We refer to this automatically collected information as “Device Information” and to order details as “Order Information.”

2. How We Use Your Information

We use your personal information to:

• Process your orders, payments, and shipments.

• Communicate with you about your orders or inquiries.

• Screen for potential risk or fraud.

• Provide you with information or advertising related to our products or services, in line with your preferences.

• Improve and optimize our Site experience.

We do not sell or rent your personal data to third parties.

3. Sharing Your Information

We share your information with third parties only to help us use your personal information as described above. For example:

• Shopify: Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products to you.

• Payment Providers: We use secure payment gateways to process payments.

• Analytics and Marketing: We may use tools like Google Analytics to help us understand how customers use our Site.

Each third party only receives information necessary to perform their specific functions and is required to protect your data.

4. Cookies

We use cookies to improve your browsing experience by remembering your preferences and helping us understand how you use our Site. You can choose to disable cookies through your browser settings, though some features of the Site may not function properly.

5. Data Retention

When you place an order through our Site, we retain your Order Information for our records unless and until you ask us to delete it.

6. Your Rights

If you are a resident of certain jurisdictions (including the EU or UK), you have the right to access, correct, or delete your personal information.

To exercise your rights or make a privacy request, please contact us using the information below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised effective date.

8. Contact Us

For more information about our privacy practices, or if you have questions or concerns, please contact us at:

📧 Email: jvenl2021@gmail.com

📞 Phone: 0128 7197730

📍 Address: Yasmine 2, New Cairo, Egypt